Notes on building software that businesses use
Articles about decisions rather than technology: what to build, when to build it, and when the honest answer is not to build anything yet.
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Cloud Hosting for Small Businesses: What You Actually Pay For
What cloud hosting involves, the running costs to expect, why the accounts must be in your name, and the signs your current setup needs attention.
Do You Need a Mobile App, or Will a Website Do?
When a mobile app is worth building, when a website or web app does the same job for less, and the order to build them in.
When Should a Business Move from Excel Reports to a Management Dashboard?
Six signs your reporting has outgrown spreadsheets, the reasons to stay on Excel, and why agreeing metric definitions matters more than choosing a tool.
How Email and Document Automation Can Reduce Manual Work
Why reading order emails and retyping them is now automatable, why confidence scoring matters more than perfect extraction, and how to scope one of these projects.
Website vs Business Portal: What Does Your Business Actually Need?
A website presents the same thing to everyone; a portal shows each person their own data. Four questions that settle which one your business should build first.
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